WHO SHOULD READ THIS BOOK
According to the 2013 Executive Coaching Survey—conducted by Stanford Graduate School of Business—how to handle conflict ranks as the highest area of concern for CEOs. When asked what is the biggest area for their own personal development, nearly forty-three percent of CEOs rated conflict management skills the highest.
PRIMARY FOCUS & MAJOR THEMES
My Struggles with Conflict.
Focused on the destructive nature of living conflict, chronicling the causes, the behavior that resulted, and the aftermath.
Certified Professional Coaching.
Chronicles the training and philosophies that were instrumental in my learning to manage conflict. Learning to manage conflict within myself prepared me to help others work through their own challenges.
Post-Traumatic Stress Disorder Induced by Abandonment.
Introduces the great work done by Susan Anderson in identifying post-traumatic stress disorder (PTSD) induced by abandonment. In my case specifically, PTSD induced by abandonment exacerbated my already volatile tendency.
Learning to Manage Conflict.
My five-step process evolved out of the sheer need to create a repeatable, explainable, and deliverable model to help others through a codified approach. It’s simply the formulized, structured, and packaged version of the evolution of my own healing. It worked for me, and it’s worked for thousands of my clients.
Helping Others Learn to Manage Conflict.
The chapters devoted to each of the five steps focus on my work with people struggling with conflict. Each chapter explains the theory behind the step, and chronicles one or more actual coaching engagements, focusing specifically on the topics associated with that step.
SUPER WICKED PROBLEM
The Super Wicked Problem. While becoming a Certified Professional Coach, I learned some painful things about myself. One of which was: I was the source of the conflict that I was experiencing in my life, and when I stopped being that source, all of the conflict melted away.
Now, I use a concept called a Super Wicked Problem to help others understand how they themselves may be the source of the conflict that they are experiencing in their own lives.
A Super Wicked Problem exists when: the people that want to solve the problem also create it. The most effective method to combat a Super Wicked Problem is to first understand how you are participating in the problem, and then stopping that participation.
“Intense, personal and vulnerable. This is a life lesson, generously shared, that might strike a chord and change a life.”
– Seth Godin
LEARN MORE BY CHAPTER
“I love your ideas. I can encourage you to combine our work in any way and can write an endorsement for your book.”
“Richard…I was so very impressed by your writing and your ability to both look inward as well as bring back the news to the rest of us…This is going to be a very important and powerful book! Thank you… thank you… thank you for writing it!”
“Just had to drop you a note to let you know I love it. We have a lot more in common than I realized. Wish I knew how to deal with my anger a long time ago. Your story and your book are inspirational! By the way, I have worked a lot on my anger; however, the info in your book is like discovering the missing link. Now, I have a much better understanding of why I get spun up in certain situations. I have a much better toolkit for dealing with my anger or avoiding it altogether. Last but not least, I can see all kinds of possibilities for the book. It strikes me that a lot of psychiatrists, psychologists, social workers and other professionals that assist people with their relationships could benefit their clients greatly by having the knowledge contained in your book.”
“Great Read! This book will change your life.”
“How about the BEST book ever?!?!? I read it twice, that’s what took me so long. My favorite part about reading your book was that it was like sitting down and having a conversation with you. This book is for everyone…especially someone like me who struggles with anxiety. It offers a way to take control back instead of feeling tossed by the waves.”
“I am honored that you shared your book with me. This book has a very powerful message and you drive it home so well! I felt like I was you, feeling your emotions and putting myself in your shoes trying to decide if I would have done the same thing!! I even used your method to solve conflict with my little league team the other day (9-11 year olds and it worked perfectly). This is a fabulous book with priceless life lessons that everyone can relate to.”
“Hey Richard—I had a super intense situation hit me today. I was able to stay calm and collected…it was absolutely amazing. You have a gem with this book. This book has forever changed the way I view interactions with people both professionally and personally.”
“Thank you! What an honest, vulnerable, incredible journey! Your writing style is clear, concise, and bam to the point! I knew that you were very gifted and passionate about learning and sharing, but you have hit it out of the ballpark with this book! Will need to read it more than once. Thank you again!”
“Great read! I just read it through (not what I intended to do today…but well worth it.) Your first pages captured me and kept me reading all the way to the end. You are a talented writer and storyteller. I found your narrative heart-warming and compelling. I’m sure your book will help many find their way out from the deadly life you and I have both lived. Thank you for your willingness to be transparent and authentic. You are carrying a message that I think will really appeal to those stuck in soul-sucking conflict who need to know there is another way. Sounds like you are doing the one thing your wife wanted you to do—change your behavior.”